Frequently asked questions
Everything you need to know about receiving SMS online.
How does pay-as-you-go work?
You top up your wallet, and we reserve the price when you order a number. You are only charged when eligible delivery conditions are met — otherwise the hold is automatically released back to your wallet.
What coverage do you offer?
Virtual numbers across 180+ countries through premium routing partners. Coverage and availability vary by country and route.
How fast do messages arrive?
Messages appear live on your screen via a real-time connection — no page refreshing. Delivery time depends on the country and route.
What if no message arrives?
If nothing arrives within the order window, the order times out and your reserved funds are returned automatically. You can also cancel anytime before delivery.
Do you offer an API?
Yes — generate API keys in your dashboard and use our REST API to automate number ordering, message retrieval, balance and history for your own tools.
Is there an acceptable-use policy?
Yes. All users must follow applicable laws, third-party platform terms and our Acceptable Use Policy. Fraud, impersonation, spam, unauthorized account creation and other abuse are prohibited and enforced.
How do I pay?
Card and crypto top-ups. Your wallet balance never expires and there is no subscription.